Returns & Exchanges

At Flojos Sandals, we want you to love every step you take; if you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery.

1

Check Eligibility

Ensure your sandals are in their original, unworn condition with all tags attached and original packaging included.

2

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

3

Pack and Ship

Print your prepaid shipping label, securely pack your items, and drop the package off at any authorized carrier location.

4

Receive Refund or Exchange

Once our warehouse receives and inspects your return, we will process your refund to the original payment method or ship out your new pair within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing